BUREAU DO'S AND DON'TS
Suggestions from the A.R.R.L.

Good cooperation between the DX'er and the bureau is important to ensure a smooth flow of cards. With that thought in mind, please pay close attention to the following general do's and don'ts.

Do's

• Do keep self-addressed 6 x 9 inch envelopes or money credit on file at your bureau.
• Do send money or stamps directly to the Bureau Manager
• Do respond quickly to any bureau request for SASEs, stamps or money.
• Do notify the bureau of your new call sign as you upgrade. Note: Envelopes should be kept on file for each call sign that you expect to receive.
• Do notify the bureau in writing if you don't want your cards.
• Do notify the Bureau of a change of address. Note: Supply mailing labels with the new address.
• Do be sure to treat your sorters and managers respectfully. They are all volunteers doing work for YOU!
• Do keep a separate envelope for each zero call you expect to receive cards for. We do not cross reference upgrades, vanity calls, family calls or forward cards for one call to another.
• Do consider the following when ordering envelopes at the bureau-- keep envelopes and supplies on hand in your account.

Don'ts

• DO NOT send envelopes. We provide them for you.
• DO NOT send any money or stamps directly to any sorter.
• Don't send domestic US to US cards to the bureau.
  DO NOT SEND YOUR OUTGOING CARDS TO US. Outgoing cards should be sent to ARRL HQ.
• Do not expect DX cards to arrive for several months or years after the QSO. Overseas delivery is very slow. Many cards coming from overseas bureaus are several years old.
• Do not send money to your "portable" bureau. For example, NU0X/1 sends SASEs to the W0 bureau, not the W1 bureau.
• Do not request special services such as monthly mailings or UPS mailings.